Kleinbart - Learning and Development Solutions

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Performance Appraisals


The appraisal process is a key element of performance management. As a management task, however, it is often treated as a burdensome chore. This course is designed to help managers recognise the importance of preparing, carrying out and following up on appraisals. The course explains how to conduct effective appraisals that give feedback and motivate staff.

Course Content

  • Gathering appraisal performance data and analysing it
  • Planning the interview process
  • Effective questioning and listening skills
  • Helping staff identify areas of strength and weakness
  • and develop strategies for development
  • Identifying goals and creating SMART objectives
  • Dealing effectively with poor performers
  • Following up after the appraisal


1 day for up to 12 participants.

Target Audience

People managing the performance of others.