Kleinbart - Learning and Development Solutions

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Operational Risk Management


The importance of operational risk management can hardly be overstated. Cases of mismanaging operational risk and the dire consequences from doing so have become all too famous through the financial press. This course provides participants with a solid understanding of operational risk and how to manage it.

Course Content

  • Definition of operational risk
  • Basel II and operational risk
  • Identifying and managing operational risk
  • Reducing operational risk
  • Analysing operational procedures relative to risk
  • Evaluating and managing IT risk
  • Managing people risk
  • Quantitative and qualitative approaches to managing operational risk
  • Effective controls for operational risk
  • Operational risk in the fund industry


1 day for up to 12 participants

Target Audience

Risk managers and other financial service professionals with at least 1 year experience in financial services who want to understand operational risk.