Knowing how to carry out coaching conversations with employees is a key
management tool. Developing the ability to encourage and support people to
take responsibility for their actions is essential to achieve success. This practical
course gives managers the fundamentals of coaching tools and behaviours to
address performance issues, get the best out of people and help them realise
What is coaching?
Understanding the coaching principles
Creating the right environment
Using the GROW Model
Coaching and interpersonal communication skills
Asking the right questions
Giving effective feedback
1 day for up to 12 participants
Managers who want to integrate coaching into their management style.