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FINANCIAL SERVICES TRAINING
MANAGEMENT TRAINING
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Financial Services Training

General

Cash Processing and Management
Finance for Non-Financial Managers
International Financial Markets
Life Insurance and Pension Products
Marketing and Selling Financial Services

Securities

Asset-Backed Securities and Structured Finance Products
Corporate Actions
Custody and Custodian Banks
Debt Instruments (Bonds)
Equities (Stocks)
Money Market Instruments
Private Equity
Repurchase Agreements (“Repos”)
Securities Clearing and Settlement
Securities Lending and Borrowing

Investment Funds

Domiciliary (Trustee) Functions of Investment Funds
Exchange-Traded Funds
Fees and Commissions
Fund Accounting
Fund Portfolios
Hedge Funds
Introduction to Investment Funds
Private Equity Funds
Real Estate Funds
Transfer Agency ( Shareholder Services )

Derivatives

Futures and Forward Contracts
Introduction to Derivatives
Options
Swaps

Compliance and Risk Management

Introduction to Risk Management in Financial Services
Operational Risk Management
Prevention of Fraud in Financial Services
Prevention of Money Laundering and Terrorist Financing
Regulation of Investment Funds
Workshop: Lessons from Financial Disasters

Management Training

Management Communication

Communication Skills
Influencing & Assertiveness
Intercultural Communication
Presentation Skills
Presentation Skills Follow-Up Workshop
Written Communication in Business

Managing People

Delegation as a Management Skill
Leading Teams
Motivation at Work
Performance Appraisals
Performance Management
Stress Management in Teams
Team Building
The Manager Coach
The Manager Coach Follow-Up Workshop
The New Manager

Managing Business

Change Management
Managing Meetings
Negotiating a Win-Win Solution
Personal Effectiveness for Assistants
Product Management
Project Financing for Entrepreneurs
Project Management
Recruitment Interviewing
The Internal Trainer
Time Management

Managing Customers

Customer Service in the Fund Industry
Managing Customer Relationships

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